Refund policy

• The sample job and the build are free
• During the 14-day live trial, nothing is charged. Cancel any time before billing starts and you pay nothing
• If two rounds of fixes do not get the tool through its test, we cancel the subscription and you owe nothing
• The Quote Desk setup of $1,490 is charged only after the Desk passes its test, so a Desk that never passes never pays it

• Cancel anytime. Cancelling stops the next renewal, and the tool stays on until the end of the period you paid for
• Any month the tool misses the test in your written plan because of a fault on our side is free. Report it in writing within 30 days of that month ending. We credit your next charge, or refund that month if you have cancelled

• A charge made in error, such as a duplicate charge or a charge after you cancelled, is refunded in full
• A free month under the pay-only-when-it-works guarantee, as described above
• Anything else you are entitled to under the consumer law where you live

Refunds go back to the payment method you used, through Paddle, our reseller and the Merchant of Record for every order. Your bank decides how long the money takes to show.

Email hello@garnilabs.com with the name on the subscription and the charge in question, within 30 days of the charge. You can also reach Paddle directly through the link in your receipt or at paddle.net. The full terms are on the terms page.